Here 10 point do your potential customers often ask

1. Product/Service Details

• What is this product/service?
• What makes it unique compared to competitors?
• How is it made or sourced?
• What are the key features and benefits?
• Are there different sizes, colors, or models available?

2. Pricing and Discounts

• How much does it cost?
• Are there any discounts or promotions available?
• Do you offer bulk pricing or wholesale rates?
• What payment methods do you accept?
• Do you offer installment plans or financing?

3. Shipping and Delivery

• How long does shipping take?
• Do you ship to my location?
• What are the shipping costs?
• Can I track my order?
• What is your return policy for shipped items?

4. Return and Refund Policies

• What is your return policy?
• How do I initiate a return?
• What is the timeframe for refunds?
• Who covers the cost of return shipping?

5. Quality and Assurance

• Is there a warranty or guarantee?
• What do other customers say about this product/service?
• Can I see reviews or testimonials?
• What materials are used, and are they safe/ethical?
• Is this product durable?

6. Customization Options

• Can I customize this product?
• Do you offer gift wrapping or special packaging?
• Are there options for personalizing this service?

7. Business Credibility

• How long have you been in business?
• Are you a verified or certified seller?
• Where are you based?
• Can I visit your physical store or location?
• Do you have a social media presence?

8. Technical Support

• How do I use this product/service?
• What happens if I encounter an issue?
• Is there a user manual or guide?
• Do you provide customer support?

9. Social and Environmental Impact

• Is this product eco-friendly or sustainable?
• Are your practices ethical and socially responsible?
• Do you support any charities or causes?
• How is your company reducing its carbon footprint?

10. After-Sales Support

• Do you offer repairs or maintenance?
• What should I do if the product is damaged?
• Are there resources for troubleshooting?
• How do I access your loyalty program or benefits?

Understanding and preparing for these common questions can help you provide prompt, clear, and confident responses, building trust and increasing conversions.